Exchange custody
- Who controls access?
- The platform controls the keys and records your balance.
- What you gain
- Simpler recovery, buying and selling.
- What can fail
- Platform failure, account freezes, withdrawal limits and phishing.
Wallets · custody and recovery
A wallet is a system for controlling keys and signing transactions. The best choice is not the one with the strongest slogan—it is the responsibility model you can operate reliably.
The recovery phrase
A provider cannot reset it for you. A support agent never needs it. A photograph or cloud note can silently turn a physical secret into an online one.
Never type a recovery phrase into a website, form, direct message or “verification” tool. Wallet support cannot reverse a transfer made by someone who obtained it.
Six operating rules
Treat it as the wallet itself. Anyone with it can usually recreate the wallet and move the assets.
For hardware wallets, read the destination and amount on the trusted display—not only on the computer screen.
A backup is useful only if it is complete, legible and recoverable. Practise with an empty or low-value wallet.
Do not connect a long-term wallet to every app. A small interaction wallet limits the damage of one bad approval.
Install wallet and firmware updates through verified official channels. Never follow an update link sent by direct message.
Decide how a trusted person could find instructions without placing the complete secret in one easy-to-steal location.
A sensible transition
Create the wallet, verify the address, send a small test, confirm receipt and practise a return transfer. Confidence should come from a successful process—not from the device box.